The Civic Innovation Hub is a place where every Hackney citizen can have their say on how to address the biggest social and environmental challenges in their neighbourhood - both identifying challenges and driving solutions.

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It is based on the premise that those who experience social issues, those who have a deep understanding of a place and their community from living in it, have the skills and knowledge to create better, more relevant and effective services and changes in their own communities. 

It is a place where communities come together with people who seek to address it (e.g. the council or community groups) or those that should (e.g. business) to define local challenges, develop solutions, and drive or influence change directly.

It is a community centre and a co-working space which will be owned by the community and proactively shaped by them. It is a place that will link people and organisations, facilitate conversation and collaboration, and enable local people to have a voice in the way the borough develops.

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A MANAGED FUND

A new way to do participatory grant-making: local Hackney organisation Shoreditch Trust and TSIP have developed tried and tested packages where communities choose their local priorities, research, co-design relevant and inclusive services and see their ideas realised. The managed fund supports projects co-produced with communities you want to benefit and capable local charities. 

Learn more

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Design challenges

The core part of the hub is our design challenge model. These challenges are identified from listening to what matters to local residents. This includes reflecting on ‘unconferences’, reviewing Mayoral priorities, recent local publications, and conversations with residents and local organisations. These challenges are led by people with relevant experience of social issues, bring in organisations with the potential to drive change, and result in community-owned solutions to local challenges.

Learn more

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A SPACE FOR ALL

A key element of the Hub is a physical space that people could visit, join projects, hear about new ways of working and delivering, partner together around a particular challenge or solution, or contribute to learning. This space also brings organisations (or local representatives from those organisations) in, who share the values of collaboration and participation, maintain a citizen-led mentality, and are open to rethinking their work through co-design.


An absence of involvement from urban communities in research, analysis and design is resulting in a lack of engagement, community mistrust, and deepening inequalities.

Between tokenistic approaches to community engagement and a top-down approach to defining local problems and implementing change, services and programmes are not culturally relevant, accessible or inclusive of the communities they seek to benefit.


WHY HACKNEY?

The way Hackney has evolved has left people behind. Within this borough is a strong community of people who have connections, experience, and the trust and understanding which brings them together and brings to light where things could change for the better.

A Council committed to a more inclusive economy: Our proposal aligns with the draft Local Plan and Mayor of Hackney’s Manifesto both of which commit the Council to ensuring that the benefits of regeneration are shared equally.

A Council commitment to citizen-led service design: Hackney has  a rich ecosystem of public, voluntary, community, private and tech-related organisations as set out in the 2015 Compact between the Council and Voluntary and Community Services Sector.

The ideal location: Located next door to the City of London and with Tech City forming a vibrant part of the borough, Hackney is the perfect place for us to engage a range of stakeholders and help drive a model for inclusive gentrification, that harnesses all of Hackney’s human assets for civic value .

A diverse and committed community of people: Our ongoing mapping of the borough has demonstrated that there are an unusually high number of people and groups who are interested in taking a more active citizenship role.

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Hackney has a tradition of being an innovative / trailblazing inner London borough: We want to continue this, and will seek to anchor ourselves in the community recruiting and growing and developing the Hub through Hackney talent, residents and infrastructure first – our end goal is a hub delivered by Hackney people for Hackney people.

A vision for civic engagement

 

TSIP and Shoreditch Trust are developing a Civic Innovation Hub (CIH) in Hackney. This hub will catalyse Hackney’s citizens and stakeholders to identify, solve and scale solutions to their own challenges and build local value.  We will do this by:

  • Putting people in the lead through citizen-centred design processes;

  • Authentically co-designing with all people in the London Borough of Hackney, not just the informed;

  • Driving towards long-term and systemic change, by institutionalising outcomes.

 
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This hub will:

1.Unlock the entrepreneurial spirit of everyone i.e. not just work with people who are already leading change but look to engage the reluctant leader amongst all of Hackney’s community;

2.Emphasise the assets as well as the deficits of the local area. i.e. we are determined not to project issues onto local people but to help them recognise and address any elements of “learned helplessness”;

3.Give everyone who is involved in creating an idea the opportunity to work as part of the delivery team and/or own part of the final products/services. i.e. we would not take peoples ideas and sell them to the highest bidder but we will reward people for their insight.

A key element of the Hub is a physical space that people could visit, join projects, hear about new ways of working and delivering, partner together around a particular challenge or solution, or contribute to learning.  To enable this, the hub will host a co-working space, which brings organisations (or local representatives form those organisations) in, who share the values of collaboration and participation, maintain a citizen-led mentality, and are open to rethinking their work through co-design. See here for a list of other partners and supporters of this work.

DESIGN CHALLENGES

The core part of the hub is our design challenge model. These challenges are identified from listening to what matters to local residents. This includes reflecting on the unconferences and the topics identified, as well as reviewing Mayoral priorities, recent local publications, and conversations with residents and local organisations.

Design challenges follow four phases:

Listen - Engaging people around an area of common cause

Convene - Turning common cause into common challenge

Collaborate - Local people working together to find solutions

Pilot & Socialise - Local organisations driving the solutions forward


This methodology has been tested with young people in Hackney over the last 6 months. See here for more info on our pilot.

It includes, at a minimum a half-day ‘unconference’ event, bringing 20-40 people together interested in covering a key theme (e.g. see our blog), three workshops where a group of 15-25  individuals (with lived experience, organisations or individuals working to address the problem) agree the specific challenge to be addressed, and co-produce a new or improved programme, and access to a grant for an organisation to deliver the co-produced idea. See our funding packages for more info on how to support the Civic Hub design challenges.

Other activities and elements sometimes included as part of the design challenge process to improve the quality of the service developed, increase wider buy-in across the community, and further develop skills and local ownership include:

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To effect practical change, TSIP and Shoreditch Trust developed a managed fund to support communities involved with the Civic Hub. It aims to:

  • Develop new (or improve) programmes, services, and products for local people in the area (e.g. young people, afro-caribbean communities, etc.) that are more culturally relevant, accessible and achieve better outcomes (health and wellbeing)

  • Provide entrepreneurship opportunities for people who want to lead change for their communities

  • Broker conversations with individuals who wouldn’t normally speak with one another (e.g. councils, local leaders, businesses and civil society)

 
 

FUNDING PACKAGE 1: CORE DESIGN CHALLENGE

  • Locally recruited community director, TSIP and Shoreditch Trust time to do outreach, coordination, facilitation, event management and brokering of relationships and conversations

  • A half-day ‘unconference’ event with 30-40 people attending

  • Three design challenges with 15-20 people attending (70% are people with lived experience, 30% are people representing relevant organisations)

  • Prototyping of innovative idea(s), which will receive £15,000 to be delivered in the subsequent 6 months to a year

 

FUNDING PACKAGE 2: COMMUNITY-LED DESIGN CHALLENGE

  • Community director, TSIP and Shoreditch Trust time to do outreach, coordination, facilitation, event management and brokering of relationships and conversations

  • A half-day ‘unconference’ event with 30-40 people attending

  • Three design challenges with 15-20 people attending

  • Prototyping of an innovative idea, which will receive £15,000 to be delivered in the subsequent 6 months to a year

  • 10 local people trained in design, with 3 selected to facilitate the design challenges

 

FUNDING PACKAGE 3: COMMUNITY-LED DESIGN RESEARCH & CHALLENGEs

  • Community director, TSIP and Shoreditch Trust time to do outreach, coordination, facilitation, event management and brokering of relationships and conversations

  • A half-day ‘unconference’ event with 30-40 people attending

  • Three design challenges with 15-20 people attending

  • Prototyping of an innovative idea, which will receive £15,000 to be delivered in the subsequent 6 months to a year

  • 10 local people trained in design, with 3 selected to facilitate the design challenges

  • 5 local people trained to research their peers, gathering insight from up to 50 individuals to feed into the design process.

We want to speak with you!

 

There are many ways we would love to work with you:

  1. As a citizen of Hackney - follow our news to find out when we are running events and design challenges nearby or get in touch directly!

  2. As a partner organisation - get involved in the challenges or contact Marion at marion.brossard@tsip.co.uk to discuss how we might work together.

  3. As a funder - let us know if you’re interested in hearing more about the work and supporting us to continue doing it!

For more details on how you might be involved, please contact Marion at marion.brossard@tsip.co.uk or fill out the form .

 

Current and past supporters and partners

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